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Ian Clark's avatar

Was it Thatcher who said that ‘you can’t buck the markets’? (not even Liz Truss could do that). Of course the customers have nowhere else to go, but that’s still no reason why a monopoly can’t fail - in an open market you’d expect a 59% price rise to drive customers away in droves. So let the useless execs fail, the company fall and then nationalise and put decent bosses in. Oh - and sort out the regulator, get one that’s not too cosy with its charges

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Tony F's avatar

And apparently now they are making a profit - so where does that go? To the shareholders of course. This is no way to provide an essential public service which its 'customers' have no option other than to use. The whole model was flawed from the outset, as many of us realised. Let them go hang.

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